Puckly Terms & Conditions
Effective Date: September 16, 2025
Last Updated: September 16, 2025
These Terms & Conditions (“Terms”) are a binding agreement between you and Puckly (“Puckly,” “we,” “us,” “our”). They govern your access to and use of Puckly’s websites, apps, and services, including price aggregation, analytics, alerts, notifications, subscriptions, and tokenized hockey card repacks (collectively, the “Service”).
By accessing or using the Service, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the Service.
Eligibility & Accounts
1.1 Minimum age. You must be at least the age of majority in your jurisdiction (and in any case not under 13).
1.2 Account & Google Sign-In. You may sign in with Google. You authorize us to receive basic OpenID information (email, account ID, and, where available, display name/avatar) and to use it solely to operate your account and the Service. You are responsible for safeguarding your credentials and wallet(s).
1.3 Accuracy. You must provide accurate account information and keep it current.
1.4 One account per person (unless expressly permitted by us).
Subscriptions, Billing & Refunds
2.1 Plans & billing. Paid features are billed via Stripe (or our other listed processors). You authorize recurring charges until you cancel.
2.2 Renewals & cancellation. Plans auto-renew unless cancelled before the renewal date in your account settings.
2.3 Refunds. Unless required by law or our posted policy, fees are non-refundable, including for partial periods.
2.4 Taxes. You are responsible for any applicable taxes, duties, and government charges.
The Service; Price Data; No Advice
3.1 Aggregation only. Puckly aggregates and analyzes publicly available product and pricing information. Data may be delayed, incomplete, or inaccurate.
3.2 No warranties about third-party listings. We don’t control third-party stores or sellers. Availability, pricing, shipping, authenticity, and other terms are determined by those third parties.
3.3 No investment or gambling advice. Nothing in the Service is investment, legal, tax, accounting, or gambling advice. You are solely responsible for decisions you make using the Service.
Tokenized Hockey Card Repacks
This Section applies to Puckly’s blockchain-backed, tokenized hockey card repacks (“Repacks”), including digital tokens, redemption mechanics, and any related physical items.
4.1 Nature of Repacks.
Repacks are collectibles, not deposits, securities, or investment contracts, and carry no expectation of profit or guaranteed value.
A Repack may include: (a) a digital collectible/token minted or assigned at purchase or upon “reveal,” and/or (b) the right to redeem for a physical card or item per published series rules.
4.2 Chain & wallets.
Repacks may use public blockchains (e.g., Solana, including compressed NFTs). You must provide and control a compatible wallet. Private keys and seed phrases are your responsibility; lost keys are unrecoverable. Chain congestion, forks, contract bugs, node failures, or wallet exploits can cause irreversible loss.
Network and gas/fee costs are your responsibility. On-chain transactions are final.
4.3 Reveals, odds & rarity.
If we publish pack contents, odds/rarities are estimates at time of posting and not guarantees for any specific pack. Distribution may vary across print/mint runs and series.
No manipulation. You agree not to interfere with or attempt to predict, bias, scrape, or reverse-engineer pack assignment/reveal mechanics.
4.4 Redemption of physical items.
If a token corresponds to a redeemable physical card/item, redemption must occur within the redemption window specified for that series. Shipping, insurance, import duties, and customs are your responsibility.
We may require reasonable KYC/identity verification for high-value redemptions or suspected fraud.
If a physical item is unavailable due to damage, loss, or supplier failure, our obligation is limited to (i) good-faith substitution of equivalent market value (as reasonably determined by us) or (ii) a refund of the purchase price for that item.
4.5 Marketplace usage.
Secondary sales or transfers may rely on third-party marketplaces. Their terms and fees apply; we are not responsible for marketplace downtime, delistings, or policy changes.
You must comply with sanctions, export controls, and prohibited-jurisdiction rules. We may geo-block, cancel, or void transactions that would violate law or our risk policies.
4.6 All sales final.
Repacks are final once minted, a code is revealed, or a pack is opened (digitally or physically). Unopened packs may be eligible for a refund at our discretion before reveal and within the published return window (if any). Your statutory rights (if applicable) remain unaffected.
4.7 Risk disclosures.
Market volatility: collectibles and tokens may go to zero.
Regulatory risk: legal frameworks may change, requiring feature changes, suspensions, or geo-blocking.
Technology risk: smart contracts and wallets can fail; exploits can occur.
Consumer protection: Repacks are not gambling, but chance is inherent to “pack” allocation. Where required, we provide disclosures to meet local laws. You are responsible for using the Service only where lawful.
Acceptable Use
You agree not to:
(a) misuse, disrupt, or reverse-engineer the Service; (b) circumvent paywalls or access controls; (c) scrape or harvest data beyond normal consumer use without our written consent; (d) upload malware or infringing/illegal content; (e) engage in market manipulation, fraud, bots, or Sybil attacks; (f) use the Service in violation of law (e.g., sanctions, IP, consumer protection, or gambling laws).
We may suspend or terminate accounts that violate these Terms or pose security, legal, or integrity risks.
Intellectual Property; User Content
6.1 Our IP. The Service (including software, designs, databases, and content) is owned by Puckly or its licensors and protected by IP laws.
6.2 License to you. We grant you a limited, revocable, non-transferable license to use the Service for personal, non-commercial purposes (or as expressly allowed by your plan).
6.3 Your content. If you submit content (e.g., reviews, feedback, suggestions), you grant Puckly a worldwide, royalty-free, sublicensable license to use, reproduce, adapt, and display that content to operate and improve the Service.
6.4 Trademarks. Puckly names and logos are trademarks of Puckly. Third-party marks are the property of their owners.
Third-Party Services
The Service may link to or integrate third-party services (e.g., Google sign-in, Stripe billing, Discord notifications, wallets/marketplaces). Those services are governed by their own terms and privacy policies. We are not responsible for third-party acts or omissions.
Privacy
Your use is subject to our Privacy Policy, which explains what we collect and how we use it. By using the Service, you consent to our data practices consistent with that Policy.
Disclaimers
THE SERVICE, REPACKS, PRICE DATA, AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, PUCKLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT DATA WILL BE ACCURATE OR CURRENT, THAT REPACKS WILL RETAIN VALUE, OR THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, PUCKLY AND ITS OFFICERS, DIRECTORS, EMPLOYEES, SUPPLIERS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES; LOST PROFITS; LOST DATA; OR BUSINESS INTERRUPTION, EVEN IF ADVISED OF THE POSSIBILITY.
IN ALL CASES, PUCKLY’S TOTAL LIABILITY FOR CLAIMS ARISING OUT OF OR RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID TO PUCKLY IN THE 12 MONTHS BEFORE THE EVENT GIVING RISE TO LIABILITY OR CAD $250, WHICHEVER IS GREATER. SOME REGIONS DO NOT ALLOW LIMITATIONS—IN SUCH REGIONS, THESE LIMITS APPLY TO THE FULLEST EXTENT PERMITTED.
Indemnification
You will indemnify and hold harmless Puckly from and against any claims, damages, liabilities, costs, and expenses (including reasonable legal fees) arising out of or related to: (a) your use of the Service or Repacks; (b) your breach of these Terms; (c) your violation of law or third-party rights; or (d) disputes regarding your wallet(s) or marketplace activities.
Suspension, Termination & Changes
We may suspend or terminate your access immediately for violation of these Terms, for legal/compliance reasons, or to protect users and the Service. We may modify or discontinue features at any time. For material changes, we’ll provide reasonable notice where practicable.
Governing Law; Dispute Resolution
13.1 Law & forum. These Terms are governed by the laws of the Province of Ontario, Canada, and applicable federal laws of Canada, without regard to conflict-of-laws rules.
13.2 Arbitration; class-action waiver. Except where prohibited by law (e.g., certain consumer rights in Quebec/EU), all disputes arising out of or relating to these Terms or the Service will be resolved by binding arbitration on an individual basis, and you waive any right to participate in a class action. The seat of arbitration is Toronto, Ontario; proceedings will be in English; the rules of a reputable arbitral institution (e.g., ADRIC/ADRS or ICDR) apply.
13.3 Injunctive relief. Nothing limits either party’s right to seek injunctive or equitable relief in court to protect IP or confidential information.
13.4 Consumer rights. If mandatory local consumer law requires otherwise, that law controls to the extent of conflict.
Export & Sanctions Compliance
You represent that you are not located in, or a resident or national of, a country or region subject to comprehensive sanctions and are not on any government sanctions list. You will not use the Service in violation of export control or sanctions laws.
Force Majeure
We are not liable for delays or failures due to events beyond our reasonable control, including acts of God, labor disputes, utilities failures, cyberattacks, or regulatory actions.
Notices; Electronic Communications
We may send notices by email, in-app messages, or postings within the Service. You consent to receive electronic communications and agree that such communications satisfy legal notice requirements.
Entire Agreement; Assignment; Severability; Waiver
These Terms (plus any plan-specific terms and the Privacy Policy) are the entire agreement between you and Puckly regarding the Service. You may not assign them without our consent; we may assign them as part of a merger, acquisition, or asset sale. If any provision is unenforceable, the remainder stays in effect. Our failure to enforce is not a waiver.
Contact
Puckly – Legal
Email: support@puckly.ca
Calgary, Canada
Annex A — Product-Specific Terms (Repacks)
Definitions. “Series Rules” means the posted details for a given Repack series (mint count, rarity, redemption window, pack price, etc.). “Reveal” means when pack contents are assigned or made viewable on-chain or in-app.
Series Rules Prevail. If a conflict exists between these Terms and posted Series Rules for a specific drop, the Series Rules govern for that drop.
Unlawful Play Prohibited. Any automated bulk purchasing, botting, or attempts to exploit allocation/reveal logic may result in cancellation, forfeiture, or account termination.
Authenticity & Grading. Unless stated, physical items are not guaranteed to be PSA/BGS/SGC graded. Authenticity representations (if any) are limited to what we explicitly state in the Series Rules.
Shipping & Risk of Loss. Title and risk transfer to you upon delivery to the carrier using your chosen method. You are responsible for accurate shipping information, insurance elections, and customs compliance.
Secondary Markets. Resale may be restricted by marketplace terms, local law, or our anti-fraud controls. We may refuse to honor redemptions we reasonably believe are linked to fraud, hacks, or sanctioned wallets.
Make-Goods. If a drop is materially compromised (e.g., smart-contract bug or systematic allocation error), our remedy is limited to (i) good-faith remediation (e.g., reroll, replace, or bonus mint), or (ii) refund of the affected purchase(s).
Annex B — API & Automation (If/When Offered)
Rate limits and fair use apply; keys are personal and non-transferable.
No competitive benchmarking, bulk scraping, or redistribution of price feeds without written permission.
We may revoke API access for breach or risk reasons.
Annex C — Changes to Terms
We may update these Terms from time to time. The “Effective Date” will reflect the latest version. Material changes will be announced in-app or by email. Continued use after changes means you accept the updated Terms.